Privacy Policy

1. Introduction

Welcome to Richtech SmartHomes. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

Name
Email address
Phone number
Address
Payment information

2.2 Non-Personal Information

We may also collect non-personal information automatically, including:

IP address
Browser type and version
Pages visited and duration
Device information
Cookies and tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and managing our smart home automation services
Processing transactions and sending invoices
Improving website functionality and user experience
Responding to inquiries and customer support requests
Sending promotional and marketing communications (with your consent)
Enhancing security and fraud prevention

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

Trusted service providers who assist in business operations (e.g., payment processors, hosting providers)
Law enforcement agencies, when required by law
Partners involved in delivering smart home solutions

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Your Rights

You have rights regarding your personal data, including:

The right to access and review your personal information
The right to request corrections or deletions
The right to withdraw consent for marketing communications

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [your email]

Phone: [your phone number]

Address: [your company address]